Standard Hire Terms & Conditions

1. Acceptance of Terms

By placing an order, paying a deposit, or making full payment, you acknowledge that you have read, understood, and agreed to these Standard Hire Terms & Conditions.

These Terms & Conditions apply to all hire items, event styling products, décor, props, equipment, and services supplied by DJ Vibez & Event Styling.

2. Contact Details

DJ Vibez & Event Styling

Email: djvibeznz1990@gmail.com

Phone: 022 093 2414

Phone: 020 487 6786

Warehouse Location: Te Rapa / Maeroa, Hamilton

Collection is available by appointment only. The exact pickup address and collection details will be provided once your booking has been confirmed.

3. Product Availability

All hire items are subject to availability.

Customers are encouraged to contact DJ Vibez & Event Styling before placing an order to confirm availability.

Hire items are allocated on a first paid, first confirmed basis.

Availability is not guaranteed until the required booking deposit or full payment has been received.

4. Booking Process

To confirm a booking:

• Select the required hire items.
• Provide your event date, venue details, and contact information.
• Provide your preferred pickup, delivery, setup, and return requirements.
• Pay the required booking deposit or full payment.
• Receive booking confirmation from DJ Vibez & Event Styling.

A booking is only confirmed once payment has been received and confirmation has been issued.

5. Pricing

• All prices are quoted in New Zealand Dollars (NZD).
• All prices exclude 15% GST.
• Delivery, setup, pack-down, and collection fees are additional unless stated otherwise.

6. Payments

A booking deposit or full payment is required to secure hire items.

Booking deposits are non-refundable.

Full payment must be received before collection, delivery, setup, or the event date unless otherwise agreed in writing.

DJ Vibez & Event Styling reserves the right to cancel unpaid bookings.

DJ Vibez & Event Styling reserves the right to refuse collection or delivery if outstanding payments remain unpaid.

Accepted payment methods: Visa · Debit · Credit · Afterpay.

7. Security Bond

A security bond may be required for selected hire items, larger bookings, or items requiring additional care.

The security bond amount will be advised before booking confirmation.

The security bond will be refunded after all hire items have been returned, inspected, and approved by DJ Vibez & Event Styling.

Charges may be deducted from the security bond for:

• Damage.
• Loss.
• Missing items.
• Excessive cleaning.
• Repairs.
• Late returns.
• Replacement costs.

8. Collection and Return of Hire Items

Customers collecting hire items are responsible for ensuring they have suitable transport and secure storage.

All hire items must be collected and returned at the agreed times.

Late returns may result in additional hire charges.

If items are not collected on the agreed date without prior notice, DJ Vibez & Event Styling reserves the right to cancel the booking and the booking deposit may be forfeited.

9. Delivery, Setup and Pack Down

Delivery, setup, styling, and pack-down services are available for selected products and packages.

Additional charges apply depending on:

• Event location.
• Access requirements.
• Setup requirements.
• Collection requirements.

Customers must ensure the venue is ready and accessible at the agreed delivery and setup time.

Additional charges may apply for delays caused by venue restrictions or customer delays.

10. Inspection of Hire Items

Customers must inspect all hire items at the time of collection or delivery.

Any damage, missing items, faults, or concerns must be reported immediately.

Customers are responsible for checking all items before accepting them.

Once accepted, items are considered to have been received in good condition unless issues are reported at the time of collection or delivery.

11. Customer Responsibility

The customer accepts responsibility for all hire items from the time they are collected or delivered until they are returned to DJ Vibez & Event Styling.

Customers must ensure all hire items are:

• Used safely.
• Protected from damage, theft, and loss.
• Used only for their intended purpose.

Hire items must not be modified, repaired, painted, glued, nailed, stapled, or altered without written approval.

12. Cleaning Requirements

All hire items must be returned clean, dry, and packed correctly.

Items must be returned in the same condition as provided.

Additional cleaning charges may apply for excessive dirt, stains, damage, or incorrect packing.

13. Damage, Loss or Replacement

The customer is responsible for any hire items that are:

• Lost.
• Stolen.
• Broken.
• Damaged.
• Returned incomplete.

Customers must not attempt repairs themselves.

DJ Vibez & Event Styling will determine repair or replacement requirements.

Where an item cannot be repaired, the customer may be charged the replacement cost.

14. Ownership of Hire Items

All hire equipment, décor, props, and styling items remain the property of DJ Vibez & Event Styling at all times.

Customers only receive permission to use the hired items during the agreed hire period.

15. Weather Conditions

Customers hiring items for outdoor events are responsible for protecting all hire items from:

• Rain.
• Strong winds.
• Flooding.
• Excessive heat.
• Other adverse weather conditions.

DJ Vibez & Event Styling is not responsible for damage caused by weather conditions outside our control.

16. Cancellation Policy

Cancellation requests must be made in writing.

Booking deposits are non-refundable.

Where cancellations occur after full payment, any refund consideration will depend on:

• Notice provided.
• Costs already committed.
• Preparation work completed.
• Availability loss.

17. Changes to Bookings

Any changes to confirmed bookings must be requested as early as possible.

Changes are subject to availability and may result in additional charges.

Changing event dates does not guarantee availability of the original hire items.

18. Photography and Marketing

DJ Vibez & Event Styling may photograph hire items, decorations, and event setups for marketing purposes.

Customer or guest photographs will only be used with the customer's permission.

19. Limitation of Liability

DJ Vibez & Event Styling will take reasonable care when providing hire items and services.

Customers are responsible for ensuring hire items are used safely and appropriately.

DJ Vibez & Event Styling is not responsible for losses caused by misuse, customer actions, venue issues, or circumstances outside our reasonable control.

20. Force Majeure

DJ Vibez & Event Styling will not be responsible for delays, cancellations, or inability to provide services caused by circumstances outside our reasonable control, including:

• Natural disasters.
• Severe weather.
• Road closures.
• Government restrictions.
• Other unforeseen circumstances.

21. Consumer Rights

Nothing in these Terms & Conditions is intended to exclude, restrict, or modify any rights available to customers under applicable New Zealand consumer laws, including the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

22. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.

Any disputes arising from these Terms & Conditions will be handled in accordance with New Zealand law.